Returns
In the unlikely event that you received a defective product, wrong product, or damaged product, Astro AVL will replace it at no charge and no additional shipping cost. Please notify us of any damaged, defective, or mis-shipped products within 14 days.
Astro AVL does not accept returns on items that are special order, used or discounted unless they are immediately found to be defective.
Items eligible for return must be within 30 days of purchase date and condition must be new, in the box with all the original manuals, packaging and accessories. Store credit will be offered for items fitting this description. All items are subject to a restocking fee of up to 25%. Buyer is responsible for shipping costs. You must contact Astro AVL to notify us of your return request before sending a product.
For any defects or faults outside of the 30 days from purchase date should be reported to the manufacturer for eligible warranty repair or replacement.
Certain items are ineligible for return, such as styli and headphones. Please contact us if would like to see if your product inquiry fits into this category.
Shipping
Astro AVL does its best to ship orders within 48 hours of order date, however some delays may apply during busy seasons of the year. Astro AVL uses preferred carriers such as UPS to ensure your product arrives to you safely and on time, however Astro does not accept responsibility for delays or damages from the carrier.
Terms and Conditions of Use
The Astro AVL website at www.AstroAVL.com (the "Site") is a copyrighted work belonging to Astro AVL. Astro AVL grants you the right to use the Site subject to the terms and conditions of use ("Terms of Use") set forth below. PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING THE SITE, OTHER THAN TO READ THESE TERMS OF USE FOR THE FIRST TIME, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THIS SITE.
This web site is administered by Astro AVL. from its corporate offices in Los Angeles, Ca USA. By using our site, you are agreeing to these rules. Rules are subject to change without notice.
License
Subject to these Terms of Use, Astro AVL grants you a limited, royalty-free license to view the materials contained on the Site (the "Materials") and make such copies only as may be incidentally created during your exercise of the foregoing through the normal operation of a commercially available web browser and a gateway cache and proxy obtaining the Materials from the Astro AVL server. You are not granted any right to use Astro AVL trademarks, logos, trade dress (including without limitation the layout of the Site) or other marks, and all such items shall remain the exclusive property of Astro AVL.
Confidential Information
We will need to provide some of your details to our commercial partners in order to ensure that you get what you have ordered, such as giving your address to the delivery driver or carrier. So by requesting a delivery from us, you are giving us the right to use this information to help us to process your order. Please see our Security Policy & Privacy Policy for more details.
Typographical/Photographical Errors
AstroAVL.com is not responsible for typographical and/or photographical errors. Astro AVL reserves the right to refuse or cancel any orders placed for any reason, including but not limited to typographical and/or photographical errors. Prices, specifications and images are subject to change without notice.
Links To Other Web Sites
On our site, we may have links to third party web sites that are not within our control. These links are provided solely as a convenience to you. If you use these links, you may leave our web site. Astro AVL has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content. Astro AVL. does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked from this web site, you do this entirely at your own risk.
Modification
Astro AVL reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site or any part thereof with or without notice. You agree that Astro AVL will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site.
Secured Areas
Your use of any areas of the Site secured by a user name/login screen ("Secured Areas"), including but not limited to purchases of products from the Site, is governed by the terms and conditions of a separate agreement. You are granted no rights or licenses to use the Secured Areas under this Agreement.
Submitted Information
All remarks, suggestions, ideas, graphics, data, personal information, resumés, questions or other information communicated to Astro AVL through the Site, by facsimile or through the mail (electronic or otherwise) (a "Submission") will forever be the property of Astro AVL. Unless otherwise specified in our Privacy Policy, Astro AVL will not treat any Submission as confidential or proprietary and will not be liable for the use of any ideas for its business (including, without limitation, service or promotion ideas) and will not incur any liability as a result of any similarities that may appear in future Astro AVL services or operations. Without limitation, Astro AVL will have exclusive ownership of all present and future existing rights to the Submission for any commercial or other purpose whatsoever, without compensation to you or any other person sending the Submission. You acknowledge that you are responsible for whatever material you submit, and you, not Astro AVL, have full responsibility for the Submission, including its legality, reliability, appropriateness, originality, and copyright.
Mailings
By submitting your name, email address, and any other personal information to Astro AVL, you hereby grant Astro AVL, subject to the Astro AVL Privacy Policy a royalty-free license to use and disclose this information, including but not limited to using and disclosing such information in connection with periodic mailings to you about Astro AVL products, services, and news ("Mailings"). The terms and conditions of this Agreement shall apply to all such Mailings.
Shipping Risks
AstroAVL.com will provide customers with tracking information including expected shipping dates, but AstroAVL.com will not be held responsible for any delays, damages or losses due to (but not limited to) natural disasters, acts of federal, state or local government, fires, floods, strikes, lockouts, freight embargoes, and acts of God. Customers can pursue claims for lost and damaged packages through the shipping courier. As a courtesy to our customers, we assist you in pursuing a claim with the shipping courier in regards to lost or damaged packages. Pursuing a claim does not guarantee or imply a favorable outcome for the customer, as the shipping courier investigates and judges each claim on a case by case basis.
Sales Taxes
All orders shipped within California or Kentucky will be charged with the state sales tax. The current California sales tax rate is 10.25%. Customers ordering items to be shipped outside of California are responsible for all sales taxes and duties as assessed by their respective legislative authorities.
Accuracy of Content and Pricing Information
Because prices, product descriptions and availability can change quickly, Astro AVL does not warrant the accuracy or completeness of the information provided on the Site. Also, Astro AVL may make changes to the information contained herein, including to the products and prices described in the site, at any time, without prior notice to you (including after you have submitted your order). Information at this Site is periodically updated, but it may not be current or complete at the moment you visit this Site and may contain errors or inaccuracies. In no event shall Astro AVL or its service or product providers be liable to you in any manner whatsoever for any decision made by you, or for any act or failure to act by you, in reliance upon information provided at this Site. If a product you purchase does not match the description on the Site, as your sole and exclusive remedy you may return the product, unused, to Astro AVL and receive a refund of your purchase price.
Items in your shopping cart will reflect the most recent price displayed on the item's product detail page. Prices are frequently updated to adjust for different sales, limited pricing, and other discounting. Therefore, prices on the product detail page and in your cart may change after such updates to reflect the current prices. Placing items in your cart does not reserve the current prices shown at that time, and prices are reserved only by placing an order. From time to time, despite our efforts, a small number of the items on our website may be mispriced. Please note that such errors or inaccuracies may be related to product descriptions, pricing and availability. In the event of a pricing error, Astro AVL will take one of the following options: (1) If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item; or (2) if an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We apologize for any inconvenience. If you are not satisfied with your purchase due to any errors or inaccuracies, you may return it in accordance with our return procedure. Discounts are limited-time offers and are not valid with other offers.
For shipping, cancellation, and other ordering questions, please refer to our online customer service page.
List Prices
List Price is the suggested retail selling price of a product provided to us by manufacturers. We may commonly sell products at prices lower than List Price, and, for any given product, no sales may have occurred at List Price.
List Price is a benchmark to compare our discounts from List Price to pricing offered by other retailers. Whether other retailers sell at List Price will vary by product, geographic location, type of store, and over time.
Although we periodically update the List Prices in our direct mail offerings and on our website as we receive them, in some cases manufacturers may change a suggested retail price without notice to us.
Please contact the manufacturer of a specific product for the most up-to-date List Price information.
List Prices quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than List Price and, for any given product, no sales may have occurred at List Price.
Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event.
Values associated with items labeled "free with purchase" are based upon list price.
Disclaimer of Warranties
THE INFORMATION ON THE SITE IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, ASTRO AVL EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, REGARDING THE INFORMATION ON THIS SITE, INCLUDING, WITHOUT LIMITATION, ALL WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow the exclusion of implied warranties, in which case any implied warranties shall be limited to the minimum scope and period permitted by law.
Limitation of Liability
IN NO EVENT SHALL ASTRO AVL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT ASTRO AVL HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE INFORMATION ON OUR SITE. ASTRO AVL TOTAL CUMULATIVE LIABILITY IN CONNECTION WITH THESE TERMS AND CONDITIONS AND THE USE OF THE SITE, WHETHER IN CONTRACT OR TORT OR OTHERWISE, SHALL NOT EXCEED $1,000. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Copyright
The Site and the Materials are copyrighted works of Astro AVL and/or its suppliers. Neither the Site nor the Materials may be reproduced, displayed, modified or adapted, distributed or transmitted in any form by any means (including, but not limited to, electronic duplication or transmission) without the prior written permission of Astro AVL.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to the restrictions set forth in DFARS 252.227-7013 (c)(1)(ii) and FAR 52.227-19.
Trademarks
Astro AVL, AstroAVL.com, are trademarks and/or registered trademarks of Astro AVL. All other product names mentioned herein are the trademarks of Their respective owners.
THESE ONLINE PUBLICATIONS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
THIS PUBLICATION MAY INCLUDE TECHNICAL INACCURACIES AND TYPOGRAPHICAL ERRORS. CHANGES ARE CONSTANTLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE PUBLICATION. ASTRO AVL, ASTRO AVL.COM, MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) DESCRIBED ON THESE WEBSITES AT ANY TIME.
For further information on Intellectual Property matters contact Astro AVL, at 6615 San Fernando Road, Glendale CA 91201. For questions or technical problems regarding this service, please contact the webmaster.
Amendment
Astro AVL may at any time revise these Terms of Use by updating this posting. By using this Site, you agree to be bound by any such revisions, and you should periodically visit this page of the Site to examine the then-current Terms of Use by which you are bound. Certain provisions of these Terms of Use may be superseded by expressly designated legal notices or terms located on particular pages of this Site.
Notice
If you have any questions about these Terms of Use or our Privacy Policy, you may contact Astro AVL at:
Astro AVL
6615 San Fernando Road
Glendale CA 91201
General
If any provision of these Terms of Use is held by a court of competent jurisdiction to be unenforceable for any reason, the remaining provisions hereof shall be unaffected and remain in full force and effect. These Terms of Use shall for all purposes be governed by and interpreted in accordance with the laws of the State of California as those laws are applied to contracts entered into and to be performed entirely in California, without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to these Terms of Use shall be commenced exclusively in state or federal court in Los Angeles County, California, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.